Flight 77 turns eastward from a point near the junction of West Virginia, Ohio, and Kentucky. Hani Hanjour, who had received Federal Aviation Authority (FAA) pilot certification, is no doubt piloting the aircraft.1

Flight 77 passenger Barbara Olson, calls her husband, U.S. Solicitor General Ted Olson. She reports that the flight has been hijacked, and that the hijackers have knives and box cutters. She further indicates that they were not aware of her call, and had put all of the passengers in the back of the plane. About a minute into the conversation, the call is cut off. Shortly after the first call, Barbara Olson reaches her husband again, who informs his wife of the other two hijackings and crashes. She did not display signs of panic and did not indicate any awareness of an impending crash. At that point, the second call was cut off.2

1 Goldberg, A. Papadopoulous, S., et al “Pentagon 9/11” Historical Office, Office of the Secretary of Defense n.d PDF. March 16, 2011 page 12 http://osdhistory.defense.gov/docs/Pentagon%209-11.pdf
2 9/11 Commission Report” National Commission on Terrorist Attacks Upon the United States 7/22/04. Web. March 17, 2011 page 26 http://www.9-11commission.gov/report/911Report.pdf